FAQ

Aralyx provides support throughout the Assessment Track and wider platform experience.

You can contact us by email at support@aralyx.com. During active cycles, traders can also use the Trading Floor Comms server for platform updates, operational questions, and support.

Aralyx also maintains social channels across X, LinkedIn, Instagram, and YouTube, but these are not monitored for support and response times are not guaranteed.

For urgent or time-sensitive queries, please use support@aralyx.com or the Trading Floor Comms server.

How do I get support and contact Aralyx?For the fastest response, contact Aralyx by email at support@aralyx.com or through the Trading Floor Comms server. Social channels are not monitored for support.
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Trading involves risk. Aralyx does not provide financial advice, investment recommendations, brokerage services, or execution services. Platform content, market commentary, education, analytics, rankings, and assessment data are provided for informational, educational, and assessment purposes only. Participation does not guarantee progression to live trading, capital allocation, profit, income, or future trading success. Past performance is not indicative of future results.